Terms of service

Effective Date: June 26, 2026

Welcome to Ella's Authentic Collection. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. Acceptance of Terms

By using this website, you agree to comply with these Terms of Service and all applicable laws and regulations.

2. Products

We strive to provide accurate descriptions and images of all products. Minor variations in color may occur due to lighting or screen settings.

3. Orders & Payment

  • All orders are subject to availability and acceptance.
  • Full payment is required before an order is processed and shipped.
  • We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

    4. Pricing

    Prices are listed in the applicable currency and may change without prior notice. We reserve the right to correct pricing errors at any time.

    5. Shipping

    Delivery times are estimates and may vary depending on the courier and destination. We are not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control.

    6. Returns & Refunds

    Returns and refunds are governed by our Return & Refund Policy. Please review that policy before making a purchase.

    7. Authenticity

    We are committed to selling authentic luxury bags. Product descriptions are provided to the best of our knowledge. Customers are encouraged to review all product details before purchasing.

    8. Intellectual Property

    All content on this website, including text, images, logos, graphics, and designs, is the property of Ella's Authentic Collection and may not be copied, reproduced, or distributed without prior written permission.

    9. Limitation of Liability

    Ella's Authentic Collection shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products, except where required by law.

    10. Privacy

    Your personal information is handled in accordance with our Privacy Policy and is used only for processing orders, providing customer support, and improving our services.

    11. Changes to These Terms

    We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting on this website.

    12. Contact Us

    If you have any questions about these Terms of Service, please contact us through our official customer support channels.

    Thank you for choosing Ella's Authentic Collection. We appreciate your trust and are committed to providing an exceptional luxury shopping experience.